Enhancing Patient Care Through EMS Feedback

At Ascension Saint Thomas, we recognize the vital role that Emergency Medical Services (EMS) providers play in patient care. We are committed to fostering strong partnerships with EMS agencies by offering a streamlined feedback process that supports continuous learning and quality improvement.

How to Request Feedback

If you have transported a patient to an Ascension Saint Thomas Hospital and would like feedback on the case, our simple request process makes it easy to receive insights from our medical team.

Open your camera app and scan the QR code provided or click HERE.

What You Can Expect

Once you submit your request, one of our EMS Relationship Managers will review the case and provide feedback tailored to the specific patient encounter. This may include: 

• A summary of the patient’s hospital course and outcome (as applicable) 
• Insights into treatment decisions and follow-up care

Why Request Feedback?

Receiving feedback helps bridge the gap between pre-hospital and hospital care, giving EMS providers valuable information to enhance clinical decision-making and improve patient outcomes. This process also strengthens collaboration between EMS and hospital teams, ensuring continuity of care.

Thank you for your dedication to pre-hospital emergency care! We value the work you do every day and are proud to support you in providing exceptional patient care.